Frequently Asked Questions

Yes. Halo has been tested and certified to international safety standards including CE, RoHS, and FCC. Every technology operates within established safety parameters. It uses the same technology categories found in professional settings, designed for the precision of at-home use. Cosmetic device for home use.

Use cleanser on damp skin for Clean mode; Lumis is optional in that mode. Use Lumis Activating Treatment Gel for Import, Eye Care, Anti-aging and Lifting. LED light is part of selected modes, not a separate gel-free mode. See the Halo treatment guide.

Use Halo two to three times per week. Each mode runs for five minutes. The user guide's Essentials routine combines Clean, Import and Lifting for 15 minutes, twice weekly. Start at Level 1 and follow the Halo treatment guide. Results vary.

Halo is designed for all skin types. The five modes offer adjustable intensity, allowing you to tailor each session to your skin's needs. If you have specific skin conditions, we recommend consulting your dermatologist before use.

Halo brings five technologies (RF, ultrasonic, microcurrent, LED, and vibration) into a single at-home instrument. These are the same technology categories used in professional settings. Individual professional treatments may use higher intensities; Halo's advantage is a consistent weekly routine at your own mirror. Results vary.

Every Halo comes with: the Halo 5-in-1 Advanced Facial Treatment System, a Lumis Activating Treatment Gel (30ml starter), a USB-C Charging Cable, a Treatment Guide Card, and the Magnetic Display Box. Charging is by USB-C cable.

Allow five minutes per mode: two modes take 10 minutes and three take 15. Follow the two-to-three-session weekly schedule in the Halo treatment guide.

Use cleanser on damp skin for Clean mode; Lumis is optional in that mode. Use Lumis Activating Treatment Gel for Import, Eye Care, Anti-aging and Lifting. LED light is part of selected modes, not a separate gel-free mode. See the Halo treatment guide.

Most device gels are little more than water, glycerin, and a thickener. Lumis leads with five targeted actives, including a brightening trio of niacinamide, tranexamic acid 2%, and alpha-arbutin. It's a complete treatment and conductor in one.

How long Lumis lasts depends on the number of modes you use, the areas treated and how much you reapply. Follow the Halo treatment guide and keep enough gel on the skin for a comfortable glide.

Lumis is fragrance-free, paraben-free, colorant-free, and sulfate-free. It uses a gentle preservation system and is cruelty-free. The transparent gel is fast-absorbing with no residue, compatible with all five Halo modes.

We offer a 30-day return policy on all products. If you're not completely satisfied with your SKINFOUNDRY experience, contact us for a hassle-free return. Devices must be in original packaging.

We currently ship to the United States, United Kingdom, Canada, Australia, and the European Union. Complimentary shipping on all orders over $75. International delivery typically takes 5-10 business days.

Every Halo device comes with a 1-year manufacturer's warranty covering defects in materials and workmanship. Register your device within 30 days of purchase for warranty activation.