Frequently Asked Questions

Yes. Halo has been tested and certified to international safety standards including CE, RoHS, and FCC. Every technology operates within established safety parameters. It uses the same technology categories found in professional settings, designed for the precision and safety of daily home use. Cosmetic device for home use.

LED mode works without gel. For all other modes, Lumis is essential. It provides both conductivity and five targeted active ingredients. Halo drives. Lumis delivers. Together, they are a complete treatment system.

Daily use is recommended. Consistency is everything. You can use Halo morning, evening, or both. Aim for at least one 5 minute session per day. Results vary.

Halo is designed for all skin types. The five modes offer adjustable intensity, allowing you to tailor each session to your skin's needs. If you have specific skin conditions, we recommend consulting your dermatologist before use.

Halo brings five technologies (RF, ultrasonic, microcurrent, LED, and vibration) into a single at-home instrument. These are the same technology categories used in professional settings. Individual professional treatments may use higher intensities; Halo's advantage is daily consistency at your own mirror. Results vary.

Every Halo comes with: the Halo 5-in-1 Advanced Facial Treatment System, a Lumis Activating Treatment Gel (30ml starter), a USB-C Charging Cable, a Treatment Guide Card, and the Magnetic Display Box. Charging is by USB-C cable.

Each mode runs a 5 minute session. You can combine two or three modes for a 10-15 minute treatment. Most people start with a single 5 minute mode each day and build from there.

Halo is calibrated specifically for Lumis's viscosity and conductivity. Other products may not conduct properly, and none pair Halo's delivery with Lumis's five targeted actives. For the full SKINFOUNDRY experience, we recommend using Halo exclusively with Lumis.

Most device gels are little more than water, glycerin, and a thickener. Lumis leads with five targeted actives, including a brightening trio of niacinamide, tranexamic acid 2%, and alpha-arbutin. It's a complete treatment and conductor in one.

One 80ml tube lasts approximately six to eight weeks with daily use. We recommend Subscribe & Save for uninterrupted delivery at $44.99 per tube instead of $54.99.

Lumis is fragrance-free, paraben-free, colorant-free, and sulfate-free. It uses a gentle preservation system and is cruelty-free. The transparent gel is fast-absorbing with no residue, compatible with all five Halo modes.

We offer a 30-day return policy on all products. If you're not completely satisfied with your SKINFOUNDRY experience, contact us for a hassle-free return. Devices must be in original packaging.

We currently ship to the United States, United Kingdom, Canada, Australia, and the European Union. Complimentary shipping on all orders over $75. International delivery typically takes 5-10 business days.

Every Halo device comes with a 1-year manufacturer's warranty covering defects in materials and workmanship. Register your device within 30 days of purchase for warranty activation.